Terms & Conditions

Lamb Legal is a trading name of Jackson Lees Group Ltd. Jackson Lees Group Ltd is a solicitors’ practice registered in England & Wales (07889828) and is authorised and regulated by the Solicitors Regulation Authority (No. 567726). A full list of directors is available at the registered office 3rd Floor Walker House, Exchange Flags, L2 3YL, Liverpool.

Jackson Lees Group Ltd is regulated in accordance with the SRA Handbook and specifically the SRA Code of Conduct 2011. VAT registration number: GB 125494117.

Jackson Lees Group Ltd maintains a professional indemnity insurance in excess of the minimum required by the Solicitors Regulation Authority. Our primary insurer is AIG Europe Limited.

Andrew Holroyd, Executive Chairman, is Complaints Handling Partner and any complaints about our service should be addressed directly to him. If your complaint is not resolved or not resolved to your satisfaction you can refer the matter to the Legal Ombudsman.

You can call the Legal Ombudsman on 0300 555 0333, visit the website at www.legalombudsman.org.uk or write to Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint and within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it).

Jackson Lees Group Ltd is committed to the avoidance of discrimination and to the promotion of equality and diversity.

Any information contained within our terms and conditions can be made readily available in a different format upon request.

Jurisdiction and applicable law

English law applies to the contents of this website and the terms of use are governed by English law.

If you choose to access our website from any jurisdiction outside England and Wales, you do so at your own risk and you must ensure compliance with the laws of the relevant jurisdiction. The English courts have non-exclusive jurisdiction over any claim which may arise from, or be related to, information obtained from our website.

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website, whether as a guest or a registered user. Please read these terms of use and privacy policy carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Our liability

The material displayed on our site is intended for general information purposes only and is not to be relied upon. It does not constitute legal advice and should not be treated under any circumstances as a substitute for legal advice. Jackson Lees Group Ltd does not accept any responsibility for any loss that may arise from reliance upon the information contained within this site or use of the site.

The information provided with our site is given without any guarantees, conditions or warranties as to its accuracy, although we do endeavour to ensure that any information provided is as up to date and accurate to the best of our knowledge at the time of posting.

Enquiry form

Completing an enquiry form does not create a solicitor and client relationship, ie does not form a contract of being legally instructed to act for you. A legal instruction is only confirmed with Jackson Lees Group Ltd once we have sent to you our terms of business letter and you have accepted this by signing it and returning to us.

News articles and blogs

The copyright of the news articles and blogs within this site is owned by Jackson Lees Group Ltd and permission must be sought before reproduction or publishing. It is intended for general information purposes only and is not to be relied upon. It does not constitute legal advice and should not be treated under any circumstances as a substitute for legal advice. Jackson Lees Group Ltd does not accept any responsibility for any loss that may arise from reliance upon the information contained within any news article or blog.

Telephone calls

Please note to help us improve our service telephone calls may be monitored or recorded for quality and training purposes.

Making a payment online

You can make a payment using The Jackson Lees Group’s website by visiting the “Make a payment” page. This is a secure page and you will be directed to Worldpay who provide our online payment services. Please note a refund cannot be requested using this service. Payment can only be made in Sterling.